Privacy Policy, Terms of Use & Cookies

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Black Gold Gardens (“we,” “our,” or “us”) is committed to protecting your privacy, keeping your data secure, and ensuring fair use of our website. This page sets out our Privacy Policy, Terms of Use, and Cookies Policy.

We may collect the following information when you contact us, request a quote, or use our website:

• Personal details: name, email, phone number, address.
• Service details: project information such as garden size, type of service, and site details.
• Technical data: IP address, browser type, and browsing behaviour (via cookies and analytics).

We use your information to:

• Provide quotes and respond to enquiries.
• Deliver our gardening, landscaping, and maintenance services.
• Improve our website and customer experience.
• Comply with legal obligations.

• We do not sell or rent your data.
• Data may be shared with trusted service providers (hosting, analytics, payment) who process it under GDPR compliance.
• Personal data is retained only as long as necessary to deliver services or meet legal and regulatory requirements.

We take appropriate technical and organisational measures to protect your information from misuse, loss, or unauthorised access.

You have the right to:

• Access the data we hold about you.
• Request corrections or deletion.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent (where applicable).

📧 To exercise your rights, contact us at: blackgoldgardens@gmail.com

If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

Some service providers (e.g. Google Analytics, web hosting) may process or store data outside the UK/EU. Where this occurs, appropriate safeguards are in place in line with UK GDPR requirements.

• When work is carried out by Black Gold Gardens, you consent to photos being taken of the work at your property for use in our portfolio, website, and marketing materials. We will not include identifiable details such as your house number, name, or address without your explicit written permission.
• Some photographs on this website were taken by myself and show projects I personally completed while employed by or subcontracted to other companies. These are included strictly to demonstrate my skills and experience. Black Gold Gardens has no affiliation with those companies, and such projects are not represented as work completed independently under the Black Gold Gardens name.
• All other images are either stock or used with permission.

By accessing and using this website, you agree to the following:

• Intellectual Property: All site content is owned by Black Gold Gardens or our licensors. You may not copy, reproduce, or reuse any content (including text, images, or design) without prior written consent.
• Acceptable Use: You agree not to misuse the website (e.g. hacking, spreading malware, unlawful purposes).
• Accuracy of Information: We aim to keep content accurate and up to date but do not guarantee completeness. Content may change without notice.
• External Links: We are not responsible for third-party websites linked from this site. Use of external links is at your own risk.
• Liability: Black Gold Gardens is not liable for any direct, indirect, or consequential damages from the use of this website, except as required by law.
• Governing Law: These terms are governed by the laws of England and Wales.

Cookies are small files placed on your device to help websites function, remember preferences, and analyse performance.

• Essential cookies – required for core site functionality.
• Analytics cookies – to monitor website traffic and improve performance (e.g. Google Analytics).
• Functionality cookies – to remember settings and preferences.

We do not use cookies for advertising or third-party tracking.

You can control cookies via your browser settings. Disabling them may affect how the website works.

We may use third-party tools such as Google Analytics, which have their own privacy policies and may process data outside the UK/EU.

If you have questions about this Privacy Policy, Terms of Use, or Cookies Policy, please contact us:

Black Gold Gardens
📍 Newport, Wales
📧 blackgoldgardens@gmail.com
📞 07522950041

© 2025 Black Gold Gardens. All content on this website, including text, images, and design, is owned by us and our licensors. Do not copy any content without prior written consent.